Our glassware is handcrafted in small series in the Czech Republic. We use high-quality glass, and both glass and silicone components are certified for food and beverage contact in accordance with EU regulations. Beware of counterfeits and imitations that infringe on intellectual property rights and may not meet food contact criteria.
What is the difference between your glassware and off-the-shelf products?
The world of high-quality glass is built on a rich foundation of history and craftsmanship. That’s why we only produce handmade glassware using traditional techniques. For production, we primarily use crystallin or SIMAX® glass, which is resistant to chemicals and thermal shock. All of our original designs are created in our studio, and each piece is signed by the designer. We guarantee both authenticity and health safety.
How long does it take to design bespoke glassware?
We approach each project with the utmost care and originality. Typically, it takes 4-6 weeks to design, prototype, and deliver a sample to the client. Our in-house designs, however, can take up to 6 months, as they often involve the development of new technological production processes.
Do you offer free samples?
We value our customers, and thanks to their support, we are able to contribute to the non-profit sector. Our activities include providing free samples to museums, galleries, and selected charities. However, we are unable to offer free samples to private customers or for commercial use.
What is the cost of shipping?
For international shipments to remote areas within the EU and outside the EU, we charge based on the volumetric weight of the shipment. Shipping costs include handling, packing materials, insurance, and export customs clearance. The total cost will depend on the specific destination. During checkout, our calculator will provide the most competitive price. All shipments are trackable and delivered under Incoterms DAP.
Do you guarantee safe delivery?
We have been shipping glassware worldwide for over a decade. During this time, we have gained extensive experience in packing our glassware in the most efficient and economical way to minimize damage during transport. Notice of claim shall be given to the freight forwarder without undue delay. In case of apparent depreciation or damage, notice shall be given immediately upon the receipt of the goods.
Do you offer discounts for hotels, restaurants, and bars?
Yes, we approach each project individually. If you are a HORECA customer interested in bulk purchasing, we will be happy to prepare a tailored offer for you.
Contact us
If you have any questions, please contact us at info@jakobsendesign.com
Updated 1st January 2025.